Road conditions and closures
Immediate danger on the road right now: call 911 rather than waiting on a website or hotline.
Statewide conditions, closures, crashes, or construction on NCDOT-maintained roads: check DriveNC.gov, or call the statewide traveler-information line below. Live operators staff the phone line on a set weekday and weekend schedule; the website itself updates around the clock.
A specific hazard right now — flooding over the road, a downed tree, storm damage: see downed tree on a road or flooding or drainage problem for who to call.
County-level emergency closures, shelter info, and storm updates: Haywood County Emergency Management below, and readyhaywood.com.
Reporting a pothole or a specific maintenance problem, not checking conditions: see report a pothole instead.
What to expect: the traveler-information line and DriveNC cover state-maintained roads. A town street closure is more likely to show up on that town’s own site or social media than on the state system.
Who to call
2 offices can be the right one, depending on the details above.
NCDOT 511 / DriveNC Road Conditions
- 511 (within North Carolina): 511
- Out-of-state: 877-511-4662
Live operators answer weekdays 8:15 AM–7:45 PM, weekends 8:15 AM–4:45 PM, and state holidays 8:15 AM–4:45 PM; outside those hours, or during emergencies, use DriveNC.gov directly for the latest crash, closure, construction, and winter-weather information statewide, including on NCDOT-maintained roads in Haywood County. For reporting a specific pothole or maintenance issue rather than checking conditions, see NCDOT Division 14.
Haywood County Emergency Management
- Main: 828-452-6600
141 Hemlock Street, Waynesville, NC 28786
Managed under Haywood County Emergency Services. Public preparedness info and alerts: readyhaywood.com.
Related questions
Every office on one page
It happens: you call, and it turns out to be someone else's job. The cheat sheet puts every number on this site in one place, grouped by who runs it, so the next one to try is right there.
Sources: drivenc.gov , ncdot.gov , haywoodcountync.gov