Who do you call?
Look it up.
36 everyday problems, 27 offices
and lines to call
Every one cited to an official source
You already know what's wrong: a pothole, a stray dog, a dump run, a permit. The hard part is knowing whose job it is — the town, the county, NCDOT, or the state — and which of their numbers actually rings the right desk. That's what this is.
- 36 everyday problems, each one pointed at the office that handles it
- 27 county, town, and state offices plus the utility outage lines, with hours and addresses where those are published
- 6 public boards you can speak at, each with its own sign-up rule
What's the problem?
Pick the thing that's actually wrong. Each page names the office that owns it, the number to call, and what happens after you call.
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Roads
Potholes, downed trees, missing signs, and which road belongs to whom.
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Animals
Strays, barking, wildlife, and cruelty reports.
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Trash & recycling
Pickup, dump hours, what the landfill takes, and dumping.
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Water & sewer
Starting service, outages, leaks, wells, and septic.
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Permits & property
Building permits, burn permits, property lines, and lots.
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Safety & outages
Power outages, road conditions, alerts, and the non-emergency line.
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Records & taxes
Property taxes, deeds, certificates, plates, and jury duty.
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Be heard
Meetings, public comment, voting, and reaching a commissioner.
Whose road is it?
Three different owners run roads through this county, so a road is an easy thing to call the wrong office about. Town streets belong to the town. Route numbers and SR roads belong to NCDOT, including plenty that run straight through town. Driveways and roads never taken into either system belong to whoever built them. Work that out first and the rest of the call is easy.
Say it at a meeting
- Find the right meeting.
All 6 local boards, when and where they meet, and the agenda link for each, are on one page.
- Read that board's sign-up rule.
Every board runs public comment its own way — when you sign up, how, and how long you get. Each board's card spells out its own rule.
- Say your piece.
Expect to give your name, keep it inside the time limit, and stick to what that board actually decides.
"That's not our department."
The county sends you to the town, the town sends you to NCDOT, and an afternoon is gone. So every page here starts with whose job it is, then gives you the number — and when the answer depends on where you live, it lists all of them.
Put it on the fridge
Every number on this site, grouped by who runs it, on one sheet that prints clean. Free, no ads, nothing to sign up for.
Where these numbers come from
Every number, schedule, and rule on this site traces to an official source — county and town department pages, NCDOT, and the comment rules each board publishes, where they exist. Every page lists its sources and the date it was last checked. Primary numbers get called before a page is marked verified, and that pass is still underway. Here's the bar. Spot something wrong? Tell us.